I cringe when I think of the practical wisdom buried in years of disorganized and deleted email exchanges.

I’ll send up a flare when I’m struggling with a deadline project and get quick help back from some generous soul who knows stuff I don’t. That’s a whole lot of souls.

Or I’ll get a ping from a student, journalist or first-time Thanksgiving dinner cook desperate for some career or craft counsel. The pleas pile up my inbox. I scan, reply best I can, hit SEND – then move on. As Jed Bartlett would say, “What’s next?”

Incoming, Outgoing. And over time, a trove of lost treasure.

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